This page was exported from New Microsoft Exam Dumps from PassLeader [ http://www.microsoftbraindumps.com ] Export date:Tue Dec 11 21:38:55 2018 / +0000 GMT ___________________________________________________ Title: New PassLeader MB2-718 Exam Dumps with VCE and PDF for Free (Question 65 - Question 72) --------------------------------------------------- Valid MB2-718 Dumps shared by PassLeader for Helping Passing MB2-718 Exam! PassLeader now offer the newest MB2-718 VCE dumps and MB2-718 PDF dumps, the PassLeader MB2-718 exam questions have been updated and ANSWERS have been corrected, get the newest PassLeader MB2-718 dumps with VCE and PDF here: https://www.passleader.com/mb2-718.html (105 Q&As Dumps) BTW, DOWNLOAD part of PassLeader MB2-718 dumps from Cloud Storage: https://drive.google.com/open?id=0B-ob6L_QjGLpMHZBT1VjUDNsYW8 QUESTION 65 You use the automatic creation and update rule feature to create case records automatically. Which three source record types are available for automatically creating a case? (Choose THREE.) A.    social activity B.    mailbox alert C.    survey activity D.    auto post E.    booking alert Answer: ACE QUESTION 66 You create a queue and assign it to a team. Which type of queue is created? A.    Personal B.    System C.    Escalation D.    Shared Answer: D QUESTION 67 You create a service-level agreement (SLA). For which two of the following key performance indicators (KPIs) can you create actions? (Choose TWO.) A.    Escalate By B.    Resolve By C.    First Response By D.    Close By Answer: BC QUESTION 68 Under which two circumstances will a routing rule be applied to a case without user intervention? (Choose TWO.) A.    a case is created as the result of a record creation rule B.    a case was created before the routing rule was activated C.    a case is created by using a convert to case action D.    a case is created manually Answer: AD QUESTION 69 You manage a Microsoft Dynamics 365 deployment for Contoso, Ltd. You need to provide users the URL to their Microsoft Dynamics 365 Online interactive service hub. What is the URL format for the Microsoft Dynamics 365 Online interactive service hub? A.    https://contoso.crm.dynamics.com/XRMServices/2011/Discovery.svc B.    https://contoso.crm.dynamics.com/engagementhub.aspx C.    https://contoso.crm.dynamics.com/main.aspx Answer: B Explanation: Microsoft Dynamics 365 (online) users: Type https://<Dynamics 365 Server>.crm.dynamics.com/engagementhub.aspx, and press Enter. https://www.microsoft.com/en-us/dynamics/crm-customer-center/interactive-service-hub-user-s-guide.aspx QUESTION 70 You implement the Unified Service Desk (USD). You plan to implement a window navigation rule. Which two statements are true? (Choose TWO.) A.    You must populate the form and entity or URL fields for specific rules. B.    Rules are evaluated based on the order number. C.    You must use the display name to reference the entity in the rule. D.    You must configure default rules so that they are evaluated first. Answer: BD QUESTION 71 You have a Microsoft Dynamics 365 environment that has no customization. You are working in the interactive service hub with a single-stream dashboard for cases. Which option can you use to filter cases? A.    Business process stage B.    Title C.    Product D.    Category Answer: C QUESTION 72 You are creating a new survey with the Voice of the Customer Survey designer. Which two statements regarding the Voice of the Customer Survey designer are true? (Choose TWO.) A.    The Complete page must always display last. B.    The Welcome page must always display first. C.    Surveys can have up to three pages. D.    Surveys can contain unlimited questions. Answer: AB Get the newest PassLeader MB2-718 VCE dumps here: https://www.passleader.com/mb2-718.html (105 Q&As Dumps) And, DOWNLOAD the newest PassLeader MB2-718 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=0B-ob6L_QjGLpMHZBT1VjUDNsYW8 --------------------------------------------------- Images: --------------------------------------------------- --------------------------------------------------- Post date: 2018-04-04 10:44:32 Post date GMT: 2018-04-04 10:44:32 Post modified date: 2018-09-14 09:28:15 Post modified date GMT: 2018-09-14 09:28:15 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com