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You have a Dynamics CRM organization. You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list. Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views. You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?
A. Change the display order of the views.
B. Deactivate the unused system views.
C. Set customizable to True.
D. Change the views to be private views.
If you are wanting to hide managed public System Views, you cannot delete them, but you can deactivate views in a solution.
You have a Dynamics CRM organization that contains two business units named Sales and Marketing. You need to create a team to which you can assign security roles and that can contain users from the Sales business unit. What are two possible ways to achieve the goal? (Choose two.)
A. Create an owner team that belongs to the Sales business unit.
B. Create an access team that belongs to the Sales business unit.
C. Create an access team that belongs to the root business unit.
D. Create an owner team that belongs to the root business unit.
An owner team owns records and has security roles assigned to the team. The team’s privileges are defined by these security roles. In addition to privileges provided by the team, team members have the privileges defined by their individual security roles and by the roles from other teams in which they are members. A team has full access rights on the records that the team owns.
Not B, Not C: An access team doesn’t own records and doesn’t have security roles assigned to the team. The team members have privileges defined by their individual security roles and by roles from the teams in which they are members. The records are shared with an access team and the team is granted access rights on the records, such as Read, Write, or Append.
You have a Dynamics CRM organization that contains a custom activity entity named TimeSheet. You have a user named User1 who uses Dynamics CRM for tablets apps. User1 can see the system activities in the app, but fails to see TimeSheet. You need to ensure that Userl can see TimeSheet. What should you do?
A. Enable TimeSheet for mobile.
B. Configure the activity pointer for mobile.
C. Assign a security role to User1.
D. Configure the mobile express form for TimeSheet.
You plan to create a country entity that contains one record for each country in the world. You need to track which countries a contact visited. No additional data will be tracked. Which type of relationship should you create?
A. a many-to-many (N:N) relationship from the contact to the country
B. a one-to-many (1:N) relationship from the country to the contact
C. a many-to-many (N:N) relationship from the contact to the country that has a relationship behavior type of Parental
D. a one-to-many (1:N) relationship from the contact to the country
One contact may visit any number (N) of countries.
You need to identify which types of data can be included in a business process flow. Which three types of data should you identify? (Choose three.)
A. data from an attached Microsoft OneNote notebook
B. data from the primary entity
C. data from a related entity
D. data from an unrelated entity
E. data from a Microsoft Office group
A: In the Dynamics CRM 2015 Online Update 1 release, Dynamics CRM would now provide a seamless integration to OneNote, this means you can now from within CRM directly record notes into OneNote and easily access them from within CRM.
Your Dynamics CRM organization uses Dynamics CRM Online. You need to assign a license for a new user. What should you use?
A. the Microsoft Office 365 admin center
B. the Microsoft Azure Service Bus settings
C. the Dynamics CRM settings
D. the Active Directory Users and Computers console
All Microsoft Dynamics Marketing users must be individually licensed. To enable a new user account, you must first assign a license to that user in the Microsoft Office 365 portal and then apply access privileges for him or her in Microsoft Dynamics Marketing.
You plan to create a field that will store email addresses. You need to ensure that a user can send an email message by clicking the email address in the new field. Which type of data should you use for the field?
B. Two Options
C. Single Line of Text
D. Option Set
The recommend setting to store emails is to use the field type to a value of “Single Line of Text”. This is the same field type value that CRM uses by default for all of its Email Address Fields.
Not D: An option set is a type of field that can be included in an entity. It defines a set of options. When an option set is displayed in a form it uses a drop-down list control.
You have a Dynamics CRM organization that contains the business units and security roles shown in the following table:
A user named User1 belongs to Businessunit1 and is assigned the Salesperson and the Branch Manager security roles. User1 is promoted and given a new job. The account of User1 is moved to Busmessunit2. You need to identify which security roles were assigned to User1 after the user moved to Businessunit2. What should you identify?
A. Salesperson only
B. Salesperson and Sales Manager
D. Salesperson and Location Manager
When you move a user between business units it removes all the security roles. Every time you change business unit in CRM, you have to re-assign the roles to that users.
You have a Dynamics CRM organization. You enable Manager Hierarchy security. You have the users shown in the following table:
You need to identify which actions the Vice President can perform. What should you identify?
A. Read and update the records owned by Sales Manager.
Read and update the records owned by Sales User.
B. Read and update the records owned by Sales Manager.
Read the records owned by Sales User.
C. Read and update the records owned by Sales Manager.
Read the records owned by CEO.
D. Read all of the records in the organization.
Edit the records owned by Sates Manager.
With the Manager hierarchy security model, a manager has access to the records owned by the user or by the team that a user is a member of, and to the records that are directly shared with the user or the team that a user is a member of. In addition to the Manager hierarchy security model, a manager must have at least the user level Read privilege on an entity, to see the reports’ data. For example, if a manager doesn’t have the Read access to the Case entity, the manager won’t be able to see the cases that their reports have access to.
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