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NEW QUESTION 195
An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer’s air conditioning system, a new case must be opened automatically. You need to recommend a solution lor the company. What should you recommend?
A. Field Service Mobile
B. Universal Resource Scheduling
C. Work Orders
D. Case Management
E. Connected Field Service
NEW QUESTION 196
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs tor community improvement projects. You need to recommend a solution for the company. What should you recommend?
A. Power Platform
B. Dynamics 365 Human Resources
C. Dynamics 365 Finance
D. Dynamics 365 Supply Chain Management
NEW QUESTION 197
A company uses Dynamics 365 Supply Chain Management Buyers order products that are received and stored in a warehouse. Customers place sales orders for just-in-time delivery. The warehouse is overstocked on products, but buyers continue to place more orders. You need to prevent over- purchasing. What should you use?
A. minimum and maximum Quantities using master planning
B. transfer orders
C. cycle counting
D. purchase orders
E. purchase requisition workflow approvals
NEW QUESTION 198
A company owns and manages wind turbines that ate used to produce electricity. The company needs to track each turbine from the time of purchase to retirement. Maintenance costs must be tracked. You need to recommend a solution for the company. Which solution should you recommend?
A. Dynamics 365 Project Service Automation
B. Dynamics 365 Supply Chain Management
C. Dynamics 365 Field Service
D. Dynamics 365 Finance
NEW QUESTION 199
What are two benefits of implementing Dynamics 365 Customer Service online instead of on-premises? (Each correct answer presents a complete solution. Choose two.)
A. direct SQL access
B. easily scalable
C. latest releases
D. upfront costs only
E. intranet dependent only
NEW QUESTION 200
A company implements Dynamics 365 Customer Service. The company wants to be able to provide interactive self-service processes that are capable of completing processes on behalf of the customer. You need to recommend a solution. What should you recommend?
A. Customer Service Insights
B. Power Virtual Agents
C. Customer Insights
D. Power Automate
E. Knowledge Base
NEW QUESTION 201
A company uses Dynamics 365 Customer Service. The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls. You need to recommend a solution for the company. What should you recommend?
A. Power Virtual Agents
B. Customer Service Insights
C. Sates Insights
D. Customer Insights
NEW QUESTION 202
A company plans to implement a manufacturing solution that includes an integrated rate shipping costs tot distribution. You need to recommend a product to the company. What should you recommend?
A. Dynamics 365 Commerce
B. Dynamics 365 Sales
C. Dynamics 365 Supply Chain Management
D. Dynamics 365 Field Service
NEW QUESTION 203
A company implements the performance management feature in Dynamics 365 Human Resources. Which performance management component can employees create by using the Employee Self-Service workspace?
C. Performance Reviews
D. Performance Journal
NEW QUESTION 204
A retailer plans to deploy Dynamics 365 Commerce. You need to be able to scan items and collect payments for sales in a store by using a physical credit card device. The solution must not require the installation of additional software. What should you implement?
B. Modern point of sale.
C. Cloud point of sale.
D. Power Apps.
NEW QUESTION 205
Buyers at a company are assigned groups of vendors. Buyers are responsible for managing the purchase orders for their assigned vendors. Buyers need a report that displays the status of each purchase order for their assigned vendors. The buyers cannot have access to purchase orders for vendors assigned to others. You need to recommend a solution. What should you recommend?
A. Export the purchase orders in a data package.
B. Run the purchase agreement report.
C. Publish a filtered purchase order report by assigned buyer group.
D. Add a new field on the vendor form.
NEW QUESTION 206
A company uses Dynamics 365 Finance, Dynamics 365 Sales and Dynamics 365 Customer Service. What is used to standardize, populate and share common data across the various applications?
A. Common Data Service
B. Power BI
C. Power Query
D. Power Apps
NEW QUESTION 207
Which two components are included in Dynamics 365 Marketing? (Each correct answer presents a complete solution. Choose two.)
A. Enterprise Asset Management
B. Forms Pro Survey
C. Customer Service Hub
D. Event Management
NEW QUESTION 209
A non-profit company is considering moving their Dynamics 365 solution from on-premises to online. You need to help the company understand where their data will be stored after the move and who will own the data. How should you respond? (To answer, select the appropriate options in the answer area.)
NEW QUESTION 210
Drag and Drop
A company implements Dynamics 365 Sales. Users are unsure how to perform various tasks. You need to recommend features to help the company configure the system. What should you recommend? (To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)
NEW QUESTION 211
Drag and Drop
A company uses cost accounting in Dynamics 365 Finance. You create the cost accounting ledger and define cost control units. Match each feature to its definition. (To answer, drag the appropriate feature from the column on the left to its definition on the right. Each feature may be used once, more than once, or not at all.)
NEW QUESTION 212
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